Ratings & Reviews

Overall Rating

5(111 reviews)98.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jeanette O. - |Recommended: YesI came right at the start o... — I came right at the start of COVID and we love our unit the minute we walked it. It's spacious for us and stay very cool, especially on hot days. The maintenance personnel are excellent and whenever there is anything needed we just call or walk into the Lease office. The staff is friendly and helpful as well.
response from property -Jeannette, how nice to hear that you love your spacious apartment and friendly, responsive service by our office and maintenance team. We aim to provide an exceptional living experience, and we appreciate the acknowledgment of our efforts - especially during a pandemic!
submitted by Jorge M. - |Recommended: NoIt's a nice apartment — I would tell them that it's a nice apartment but the parking is horrible horrible I pay 2000.00 to park on the street.
submitted by Jeanette O. - |Recommended: YesWell Maintained by Management — Like any other home with traffic, after time passes you don't even notice it. I love the layout of our unit and the location, especially on hot summer days, the trees keep the units cool. The staff is friendly and always helpful. Renew is a wonderful and relaxing place to live.
submitted by Wendy C. - |Recommended: YesGreat place to live — It’s a great place to live
submitted by Emerald G. - |Recommended: YesNice, clean, quiet and well maintained — It’s nice, they’re a bit outdated for the price but very clean friendly and safe. I feel safe to let my kids play outside, never have any issues other than parking and overall is a nice place to live.
Review From Modern Messagesubmitted by Lonnie M. - |Recommended: YesIt is nice and quiet here. ... — It is nice and quiet here. The staff is extremely friendly and helpful. They always Respond promptly to issues. Their communication is great so you do not have to go days wondering what happened to your claim or an issue you have with the complex. The facility is clean and not trashy, the up keep is on a weekly basis so it looks great I been here before Renew took over and I see a lot of great changes and a whole different vibe to the complex.
response from property -Thank you for your review, Lonnie. We're happy to hear you are comfortable in our community and that our team is meeting your needs. Please don't hesitate to let us know if there's anything more you'd like to share.
Review From Modern Messagesubmitted by Audra P. - |Recommended: YesOffice staff is great at so... — Office staff is great at solving my problems. Just wish there was more parking.... the parking is horrible. As a resident I see people have 3-4 vehicles.
response from property -Audra, we really appreciate your feedback on our office team and parking. We would be more than happy to discuss ways that we may improve our parking availability, so please email us at renewonsunset@trinity-pm.com to receive additional help. Thank you!
submitted by Ramia P. - |Recommended: YesThe property is nice and well kept. — I would recommend it, however I feel as though it took too long for my air conditioning system to be fixed after 3 to 4 weeks of complaining about the temperature of my apartment being 90 to 95 degrees.
Review From Modern Messagesubmitted by Janice H. - |Recommended: YesGreat community and also lo... — Great community and also location. I can give my dog Zoey a bath at the dog station conveniently located on the property. The management team genuinely care about our concerns.
response from property -Janice, thank you for letting us know you enjoy the dog station on site. Your recognition of our team means so much to us. We aim to deliver superior service, and your feedback validates our efforts.
submitted by Valerie R. - |Recommended: YesNice place to call home — The staff are friendly and respond quickly. The grounds are well maintained. Th apartmens are at a prime location. Close to groceries and shopping. Very nicely kept surrounding area if you want to talk a walk.
Review From Modern Messagesubmitted by Arlene L. - |Recommended: YesThis is an awesome property... — This is an awesome property the staff is very friendly and they take great care of the grounds. . It’s very quiet here and the rent is reasonable.
response from property -What a fantastic compliment for our team, Arlene! They consistently go the extra mile to ensure that our residents have a delightful living experience, and we will be sure they see your kind words.
Review From Modern Messagesubmitted by Tatiana G. - |Recommended: YesEver since the turn over of... — Ever since the turn over of ownership for this apartment complex, the community has elevated significantly. The management staff is very responsive and helpful, and they’ve been fantastic with communication through emails to update the complex about changes and news effecting our homes.
Review From Modern Messagesubmitted by Rocio S. - |Recommended: YesVery nice complex. The staf... — Very nice complex. The staff here are very nice. I love that they are always on top of things and let us know in a email right away with details. They are always doing renovations. Very quiet, calm complex. Me and my family love it here. I will highly recommend this apartments to friends and families.
response from property -Thank you for the strong recommendation about our community, Rocio. We're delighted that you are so pleased with the service of our hardworking team and all that our community has to offer!
Review From Modern Messagesubmitted by Myrna W. - |Recommended: YesNice neighboorhood so far. ... — Nice neighboorhood so far. Parking is almost everyda full but I have my own spot so It's still good. The greens are well taken cared of. Over-all, I am recommending this place
response from property -We are delighted by your 5-star approval, Myrna. It is delightful to know you are enjoying your time in our community so far. Thank you for your recommendation. It means so much to our team!
submitted by Harold S. - |Recommended: YesAll fine — I like this place

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew on Sunset, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew on Sunset, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose